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Important Message for iPhone Service

A message will pop up after you have a phone part replaced on some iPhone to notify you that it had been replaced and the phone could not verify that was an Apple product. The replaced components for your device are the same quality as the genuine parts and we have a warranty cover for the replacement parts (Terms and Conditions apply). The notification will appear every time the device is restarted (will have this for up to 15 days for updated iOS). A message "An Unknown Part" or "Unable to verify Apple Product" will stay in "Settings". Sometimes, due to software issues, this message also appears without changing any parts. You can ignore this as it will not affect the functionality of the device. Please contact an Authorized Apple Service Center if you do not want this message to appear on your device. We only proceed with the replacement when you are aware of this.

Important Battery Message

  • Important Battery Message will appear after the battery had been changed on the following devices:

iPhone SE 2020, iPhone SE 2022

iPhone XR, iPhone Xs, iPhone Xs Max

iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max

iPhone 12, iPhone 12 Mini, iPhone 12 Pro, iPhone 12 Pro Max

iPhone 13, iPhone 13 Mini, iPhone 13 Pro, iPhone 13 Pro Max

iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max

  • The device will not display the battery's health after changing the battery.

Important Battery Message
Battery Solutions

Important Display Message

  • Important Display Message will appear after the touch or the display had been changed on the following devices:

iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max

iPhone 12, iPhone 12 Mini, iPhone 12 Pro, iPhone 12 Pro Max

iPhone 13, iPhone 13 Mini, iPhone 13 Pro, iPhone 13 Pro Max

iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max

  • Glass-only replacement will not cause this message to appear. However, if the glass was badly broken, we might need to change the touch during the process and this message will appear.

Important Display Message
Display Solution

Important Display Message Solutions

  • We only can remove the Important Display Message if you have the original screen that came with the phone.

  • We can transfer the chipset that holds the True Tone and screen information.

  • Extra costs may be applied

Important Camera Message

  • Important Camera Message will appear after the battery had been changed on the following devices:

iPhone 12, iPhone 12 Mini, iPhone 12 Pro, iPhone 12 Pro Max

iPhone 13, iPhone 13 Mini, iPhone 13 Pro, iPhone 13 Pro Max

iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max

Important Camera Message

Battery Replacement With Battery Health
and Without Important Battery Message
(GST, Parts, and Labour Included)

  • We only can remove the Important Battery Message if you have the original battery that came with the phone.

  • We can transfer the chipset that holds the battery information.

  • Extra costs may be applied

Rear Camera Repair and Rear Camera Replacement Price
(GST, Parts, and Labour Included)

  • We can repair the rear camera as long as it is still in working condition: blurrynot focusing, vibrating, or watermarks. "Important Camera Message" will not appear if we repair your original camera. 

  • In case the rear camera does not work at all, we will need to replace it and the "Important Camera Message" will appear.

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