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EZIPHONEREPAIR WARRANTY POLICIES
EziPhoneRepair always makes you satisfied with the quality of our service. Besides the guaranteed quality of the device after the repair, EziPhoneRepair also gives you several incentives and long-term warranty policies.
To help our customers feel more secure when getting your device's service at EziPhoneRepair, we always have a long and thoughtful warranty policy accompanying these services. If your device, unfortunately, has issues after the service, hopefully, the warranty policies at EziPhoneRepair could help you feel more secure in the process of using our service.
Each model and each service has its warranty policy. Therefore, please refer to the information below, to learn more about EziPhoneRepair’s warranty for your device.
Warranty Acceptance Terms and Conditions
- The warranty is valid within the warranty period. The warranty period will start from the date that the device was collected.
- The warranty is valid if it is in the same conditions as when it was collected.
- The warranty is only covered for the parts that were serviced at EziPhoneRepair. For the rest function, if there were any issues, we will offer the service at the most preferential prices. Please test all the functions carefully before leaving the shop.
- For screen replacement, the warranty period will be valid for 06 months for any touch issues, bubbles on the screen, the screen lifted or screen backlight issue (white dots).
- For battery replacement, the warranty period will be valid for 02 months for all faulty batteries (unstable battery life/battery usage or unresponsive battery).
- For main board repair/replacement and other components repair/replacement, the warranty will be valid for 02 months for the issues that had been repaired/replaced.
Warranty Voided
- The warranty will be voided if it is out of the warranty period.
- The warranty will be voided if it had been disassembled NOT by EziPhoneRepair.
- The warranty will be voided if the device’s information is incorrect.
- The warranty will be voided if the device had any damage, including physical damage, water damage, or pressure damage.
- For screen replacement, the warranty will be voided if the screen was not showing (blacked out), had lines (vertical lines or horizontal lines), black dots, ink/oil mark, or discoloration if there were not there when the device was collected.
- For battery replacement, the battery will be voided if it was bulging because of misuse.
Terms that are not covered by the warranty
- Please take the initiative to back up your data (if possible). We are aware of the importance of your data and always try our best to assist our customers in backing up the data. However, EziPhoneRepair is not responsible for the loss of any data under any circumstances.
- We cannot provide any warranty for the devices that were bent, dented, had water damage, black dots, white dots, or lines pre-repairing.
- Please don't hesitate to contact us if you have any inquiries.